How to Reach Us
You can contact us by email, phone or WhatsApp. If you are unsure which service you need, send us the document type and destination country first, and we will help you check the likely route.
What to Send Us
To help us review your enquiry more efficiently, please include:
- ✓the document type
- ✓the country where the document will be used
- ✓a scan or clear photo of the document, where possible
- ✓whether the matter is urgent
- ✓whether you are based locally and want to ask about handover or evening collection
If you are not sure what your document is called, send us a photo or short description and we will do our best to guide you.
What Happens Next
Once we receive your enquiry, we will review the document details and explain the likely next step. Depending on the document type and destination country, this may involve apostille, prior certification, or further consular legalisation.
If anything still needs to be confirmed before submission, we will let you know clearly before moving forward.
Response Times
We aim to respond to enquiries as promptly as possible during business hours. Where further checking is needed, we will let you know and keep you updated.
Local Handover and Evening Collection
If you are based near us, local handover or evening collection and return may be available by appointment, subject to area, timing and availability.
Current local coverage includes SW19, SW20, KT1-KT4 and SM1-SM4.
Please mention your postcode when contacting us if you would like to ask about this option.
Mailing and Document Receiving Address
Huddle Wimbledon
4 Queens Road
London
SW19 8ND
This is our mailing and document receiving address. In-person visits and handover arrangements are by appointment only.
Important Note
Document requirements, processing routes and turnaround times can vary depending on the document type, destination country and official requirements. Final acceptance is always subject to the relevant authority.
We are an independent service provider and are not part of or acting on behalf of the FCDO.
Ready to Check Your Document?
Send us the document type and destination country, and we will help you understand the likely next step.